How We Verify Fundraisers
Every campaign on FundlyHub goes through an automated review before it's published. Here's how we protect donors and keep the platform trustworthy.
AI-Powered AutomaticHow It Works
When you click Publish, your campaign passes through three checkpoints, one at a time. If something needs attention, you'll see exactly what to fix — right in the app.
1 Identity Check
Before we look at your campaign, we make sure you are ready. This keeps anonymous scammers off the platform.
We check that you have:
| ✓ | Requirement |
|---|---|
| 📸 | A profile photo |
| 👤 | Your first and last name |
| 📧 | A verified email address |
| 📱 | A phone number on file |
| 🖼️ | At least one campaign image |
Why this matters
Donors are more likely to contribute to campaigns by real people they can identify. Completing your profile also boosts your Trust Score (more on that below).
2 Content Review
Next, your campaign content is scanned automatically. This instant check catches common issues before the AI even gets involved — saving you time.
What we look for:
- ✅ Enough detail — Your story needs to explain your cause clearly (at least 200 characters)
- ✅ A real title — Between 10 and 100 characters, not all caps
- ✅ A summary and a category — A summary of at least 30 characters, and a category
- ✅ Realistic goal — Between $50 and $10 million
- ✅ Original content — Not a copy of another active campaign
- ✅ Clear fund usage — How you plan to use the money
What can get flagged?
Campaigns with very generic stories, repetitive text, or language patterns commonly associated with scams may be flagged for manual review or asked to provide more detail.
3 AI Analysis
Campaigns that pass Steps 1 and 2 are reviewed by our AI, which reads your campaign like a human reviewer would. It evaluates:
- Story quality — Is your narrative specific, coherent, and genuine?
- Verifiable details — Do you mention real names, locations, or institutions?
- Consistency — Does your title match your story and your goal?
- Category fit — Does a medical campaign mention the condition or hospital?
The AI gives your campaign a story quality score and provides suggestions to help you improve — even if everything looks fine.
AI Suggestions are always helpful
Even approved campaigns receive tips! You might see suggestions like "Adding a photo of the community center would build donor trust" or "Consider mentioning the hospital by name."
Your Trust Score
Every campaign receives a Trust Score from 0–100. This is a measure of how complete and credible your campaign profile is. A higher score means donors can trust your campaign more.
What boosts your Trust Score
| Action | Impact |
|---|---|
| Complete Stripe identity verification | ⭐⭐⭐ Highest |
| Verify your contact email | ⭐⭐ High |
| Add social media links | ⭐⭐ High |
| Include a campaign video | ⭐⭐ High |
| Write a detailed story (500+ characters) | ⭐⭐ High |
| Upload 3+ campaign photos | ⭐ Medium |
| Add your profile photo | ⭐ Medium |
| Post campaign updates | ⭐ Medium |
| Have an account older than 7 days | ⭐ Medium |
Maximize your Trust Score
The single biggest thing you can do is complete Stripe identity verification. This confirms your real identity and gives donors the most confidence.
What Happens After Review
| Result | What You See | What Happens |
|---|---|---|
| ✅ Approved | Green success message | Your campaign is live instantly — donors can find it right away |
| 👀 In Review | A Campaign flagged for review banner; the campaign shows Submitted for review | Our team reviews it, usually within 24 hours |
| 📝 Needs improvement | A Campaign needs improvement banner listing the specific issues | Fix the items listed, then publish again — no need to start over |
| 🙋 Profile incomplete | A Cannot publish — profile incomplete banner naming what is missing (for example Verify your private contact email, Add a phone number to your profile, Upload a profile picture, Add at least one image to your fundraiser) | Complete those items, then publish again |
You're always in control
If your campaign needs changes, the banner above the builder tells you exactly what to fix. Make the changes and click Publish again — your work is kept. Suggestions appear under Tips to strengthen your campaign; they are advice, not requirements.
Frequently Asked Questions
How long does verification take?
Most campaigns are verified instantly. If your campaign is sent for manual review, it's usually processed within 24 hours.
Can I edit my campaign after publishing?
Yes! You can update your story, photos, goal, and other details at any time from your dashboard.
Why was my campaign sent for review?
This usually means the AI found something it wasn't sure about — like a medical campaign that doesn't name a hospital. It doesn't mean anything is wrong. Our team will take a look.
Is the Trust Score visible to donors?
No. Your Trust Score is used internally to help our system make decisions. Donors don't see the number, but they benefit from the trust signals it represents (verified profile, detailed story, etc.).
Can I start my campaign before verifying my email?
Yes. You can build and save a draft straight after signing up; only publishing needs a verified email. See Save a draft before verifying your email.
Do ambassadors' campaigns go through review?
They pass the same identity check, content review and AI analysis, and the results are recorded. When the platform has it switched on, a campaign created by a FundlyHub Ambassador is not held for manual review afterwards. See Become an Ambassador.
What if I don't have a Stripe account?
You can still publish a campaign. However, connecting Stripe verifies your identity and is required before you can withdraw funds.
Our Commitment
FundlyHub's verification system is designed to be fast, fair, and transparent:
- 🚀 Fast — Most campaigns publish in seconds, not days
- ⚖️ Fair — Every campaign goes through the same automated checks
- 🔍 Transparent — You always see exactly why something was flagged
- 🛡️ Safe — Donors can give with confidence
Last updated: October 2026